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A diverse adult social care leadership team reviewing governance information together

Governance, organised.

ATOMYour Outsourced Quality, Compliance & Governance Department

Helping care providers organise evidence, strengthen oversight, manage improvement and remain inspection-ready every day.

One placefor governance evidence

Dedicatedprofessional support

Continuousquality assurance

Meet ATOM

Your governance department, working alongside your service.

See how ATOM brings the system, professional oversight and quality assurance together to help care providers stay organised, act earlier and remain ready for scrutiny.

Explore support packages
Download the ATOM film

The provider challenge

Registered Managers are expected to manage everything.

Safety, staffing and care delivery do not pause while audits, evidence, actions and reports are being assembled.

“

The problem is not always a lack of knowledge. It is often a lack of time, structure and dedicated governance capacity.

ATOM gives providers the system, people and oversight required to turn governance into an organised daily function.

Service-user safetyStaffingMedication concernsSafeguardingComplaintsAuditsTrainingPoliciesSupervisionsIncidentsEvidenceGovernance meetingsInspection preparation
Registered
Manager
Accountable across the service

The ATOM solution

One complete governance support model

Technology, dedicated governance expertise and continuous quality assurance in one managed service.

01

Compliance Support System

One organised digital home for policies, evidence, audits, registers, risks, actions, workforce compliance, meetings, deadlines, KPIs and inspection evidence.

02

Assigned Governance Support

Structured consultancy, an assigned Governance Coordinator or a dedicated Governance Manager, matched to the support your service needs.

03

Continuous Quality Assurance

Agreed operational records are reviewed for concerns, weak escalation, incomplete visits, documentation quality, supervision needs and recurring themes.

Compliance Support System

Your governance evidence, organised in one place

Authorised managers can maintain governance records, identify gaps, monitor deadlines, track improvement and produce traceable reports from real evidence.

Compliance dashboard
Evidence Library
Policy Library
Audit Centre
Risk Register
Action Tracker
Governance meetings
Compliance Calendar
Workforce compliance
KPI dashboard
Inspection Centre
Executive reports
Governance overviewAll services · Current month
Evidence live
Actions due083 high priority
Evidence position86%12 items to review
Audit programme92%On schedule
Governance trendImproving evidence position
Priority queue

Medication audit review1d

Policy approval2d

Safeguarding follow-up3d

74items ready

Inspection evidence index

Important boundaries

  • Not a care-planning system or eMAR.
  • Does not predict or guarantee a CQC rating.
  • Supports professional judgement rather than replacing it.
  • Provider management remains responsible for operational and regulatory decisions.

How the service works

From fragmented records to continuous governance

  1. 01

    Discover

    Review structure, risks, evidence and support needs.

  2. 02

    Configure

    Set up the organisation, locations and access.

  3. 03

    Organise

    Structure policies, audits, risks, actions and evidence.

  4. 04

    Monitor

    Review agreed governance information and records.

  5. 05

    Report

    Deliver the reports included in the selected package.

  6. 06

    Improve

    Track actions, verify evidence and review recurring risk.

MVP packages

Choose the level of governance support your service needs

Three clear service levels, from organised foundations to a fully managed outsourced department.

ATOM service package

Compliance Foundation

For small providers that need one organised place for governance evidence and structured monthly compliance support.

£995per month
  • ATOM Compliance Support System
  • Organisation, location, user and permission setup
  • Policy and Evidence Library structure
  • Risk Register, Action Tracker and Audit Centre
  • Compliance Calendar and Governance Meetings
  • KPI and inspection-readiness workspace
  • Monthly compliance and action-tracker review
  • Monthly governance report
  • One consultancy meeting each month
  • Email compliance support
Best suited to

New agencies, small domiciliary care providers and single-location services.

Choose Compliance Foundation

ATOM service package

Complete Governance Department

For providers that want ATOM to operate as their outsourced Quality, Compliance and Governance Department.

From £4,995per month
  • Everything in Managed Governance
  • Dedicated Governance Manager
  • Daily review of agreed care-monitoring records
  • Medication, handover and documentation review
  • Record-integrity and visit-status monitoring
  • Clinical and safeguarding concern identification
  • Daily management alerts for urgent findings
  • Daily or agreed-frequency QA reports
  • Weekly governance, safeguarding and risk packs
  • Monthly board-level governance reporting
  • Leadership and Registered Manager support
  • Continuous inspection-readiness monitoring
  • Quarterly mock-inspection review
Best suited to

Medium-sized, multi-location or higher-risk services requiring continuous management assurance.

Request an Enterprise Proposal

Complete Governance Department pricing depends on service users, locations, monitoring volume, care complexity, review frequency and current governance risk.

Compare packages

A clear view of what each service includes

ATOM package comparison
FeatureCompliance FoundationManaged GovernanceComplete Governance Department
Monthly price£995£1,995From £4,995
Compliance Support SystemIncludedIncludedIncluded
System configurationIncludedIncludedIncluded
Monthly compliance reviewIncludedIncludedIncluded
Monthly governance reportIncludedIncludedIncluded
Weekly system reviewNot includedIncludedIncluded
Assigned governance professionalConsultant supportGovernance CoordinatorGovernance Manager
Evidence organisation supportInitial structureOngoing supportFully managed
Weekly action monitoringNot includedIncludedIncluded
Daily care-record monitoringNot includedNot includedIncluded
Medication and documentation reviewNot includedNot includedIncluded
Clinical and safeguarding alertsNot includedNot includedIncluded
Weekly governance packNot includedNot includedIncluded
Monthly reportingStandardExecutiveBoard-level
Inspection readinessSystem supportedOngoing supportContinuous oversight
A Registered Manager and governance consultant reviewing an action plan
Daily governance in practice

Complete-service monitoring

Know what happened yesterday before today’s risks grow

ATOM reviews the agreed operational records, brings urgent indicators to management attention and keeps the resulting actions visible.

  1. 1

    The provider securely submits the agreed monitoring export.

  2. 2

    ATOM conducts a structured evidence review.

  3. 3

    Urgent risks are highlighted for management attention.

  4. 4

    Named staff and clients are linked using appropriate confidentiality controls.

  5. 5

    Actions are recorded, assigned and monitored.

  6. 6

    Trends are reviewed in weekly and monthly governance reports.

Record-based concerns are indicators requiring management validation. They must not be treated as proven misconduct without appropriate investigation.

ATOMGovernance report

Daily QA and Governance Report

Evidence-led management information

ATOMGovernance report

Medication Governance Review

Evidence-led management information

ATOMGovernance report

Clinical and Safeguarding Alert Summary

Evidence-led management information

ATOMGovernance report

Staff Supervision Follow-up Report

Evidence-led management information

ATOMGovernance report

Immediate Action Tracker

Evidence-led management information

ATOMGovernance report

Weekly Governance Readiness Pack

Evidence-led management information

ATOMGovernance report

Monthly Executive Governance Report

Evidence-led management information

Why ATOM is different

More than software. More than consultancy.

Technology plus people

Providers receive a governance platform and professional support, not only a software licence.

Support, not another burden

ATOM can help maintain the framework, monitor gaps and keep actions moving.

Daily operational visibility

The complete package brings yesterday’s risk indicators to management attention today.

Evidence-led accountability

Findings connect to named actions, owners, dates, evidence and verification.

Designed for adult social care

The operating model reflects the practical realities facing Registered Managers and care leaders.

Continuous inspection readiness

Evidence and governance are maintained as a discipline, not assembled only after notice.

Executive benefits

What changes when governance is properly supported?

ATOM is designed to create the conditions for earlier action, clearer assurance and more dependable oversight. Outcomes still depend on provider leadership and implementation.

Registered Managers

  • Less time searching for evidence
  • Clear priorities and organised actions
  • Better meeting preparation
  • Stronger management assurance

Nominated Individuals & Directors

  • Better organisational visibility
  • Reliable executive reports
  • Clear risk ownership
  • Performance trends and evidence of oversight

Quality & Compliance Teams

  • Structured governance workflows
  • One evidence index
  • Audit and action coordination
  • Reliable reporting and accountability

People receiving care

  • Earlier identification of potential risks
  • Better escalation and learning
  • More consistent oversight
  • A stronger basis for service quality

Governance rhythm

A dependable cadence for oversight and improvement

01

Daily

Monitoring · Risk identification · Alerts · Immediate actions

07

Weekly

Governance pack · Safeguarding and clinical-risk review · Action monitoring

30

Monthly

Executive report · KPI review · Governance meeting · Compliance position

90

Quarterly

Strategic review · Inspection readiness · Mock inspection · Priorities

Every day, you know what is happening in your service, what requires attention, who must act and whether governance is improving.

Client onboarding

A structured path to becoming governance-ready

Week 1

Discovery and Scoping

  • Organisation review
  • Locations and users
  • Governance priorities
  • Data and evidence requirements

Week 2

System Configuration

  • Account setup
  • Permissions and modules
  • Compliance Calendar
  • Governance structure

Week 3

Evidence Organisation

  • Initial evidence upload
  • Policy structure
  • Risks and actions
  • Gap identification

Week 4

Managed Service Launch

  • Reporting begins
  • Governance rhythm starts
  • Roles are agreed
  • Initial management review

Timelines may vary according to data quality, provider availability, service size and organisational complexity.

Frequently asked questions

Clear answers before you begin

Discovery confirms the service scope, information-sharing arrangements, responsibilities and the package that best fits your organisation.

Is ATOM a care-management system?

No. ATOM is a Quality, Compliance and Governance Support System and managed governance service. It is not a care-planning system or eMAR.

Does ATOM replace the Registered Manager?

No. ATOM supports the Registered Manager and leadership team with structure, evidence and oversight. Provider management retains accountability for the service.

Does using ATOM guarantee a Good or Outstanding CQC rating?

No. ATOM supports governance, evidence organisation and inspection readiness, but it cannot guarantee or predict an official regulatory outcome.

Can ATOM monitor our daily care records?

Yes, under the Complete Governance Department package, subject to an agreed scope, secure data transfer, appropriate data-processing arrangements and provider validation of findings.

Will ATOM make safeguarding decisions for us?

No. ATOM may identify record-based indicators that require management attention. The provider must apply its safeguarding procedures and make the appropriate referrals and notifications.

Can ATOM maintain the system for us?

Yes. Managed Governance includes a Governance Coordinator, while the Complete Governance Department includes a dedicated Governance Manager.

Can ATOM support more than one location?

Yes. Multi-location requirements are scoped during discovery, and the final proposal may reflect additional volume, complexity and governance risk.

Is client data protected?

ATOM is designed around role-based access, location controls, secure sessions and private file storage. Contractual, hosting and data-protection arrangements are confirmed for the agreed service; ATOM does not make unverified certification claims.

Care leaders working together around governance information

Begin with discovery

Build a service that is ready every day, not only when an inspector calls.

Bring your governance evidence, compliance activity, management reporting and quality oversight into one structured operating model.

Email
info@atomcom.co.uk
Telephone
07477 203260
Website
atomcom.co.uk
Address
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ